Este resumen es generado por inteligencia artificial y revisado por la redacción.
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La inteligencia artificial (IA) agéntica comienza a ganar terreno en el Perú. En esa dirección, la multinacional alemana SAP impulsa su estrategia de Enterprise Autonomous (empresa autónoma), con la que busca incorporar agentes de inteligencia artificial en distintas industrias.
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“Nuestra propuesta de valor tiene que ver con agentes embebidos en IA que sean especialistas en las diferentes industrias clave de los clientes con los cuales trabajamos, que vayan un paso más adelante y que tomen decisiones o las ejecuten por sí solas. Aquí el rol del humano es definir las reglas bajo las cuales los agentes tomarán decisiones y supervisar estos procesos”, explica Ignacio Pascual, gerente general de SAP Perú.
Minería y retail entre las primeras aplicaciones
En el Perú, la adopción todavía se encuentra en una etapa inicial. Pascual estima que entre el 10% y el 15% de los clientes de SAP en el país ya está dando sus primeros pasos en esta agenda, que la compañía viene impulsando desde hace aproximadamente un año y medio. Entre las organizaciones que avanzan en esta dirección se encuentran Breca, a través de Centria, su centro de servicios compartidos; así como las mineras Minsur (de Breca) y Buenaventura.
La aplicación de la IA generó una reducción de entre un 15% y 30% en niveles de stock excedente mediante planificación predictiva (SAP IBP) y la disminución de hasta un 20% en paros no programados de planta gracias a mantenimiento predictivo.
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En minería, uno de los principales campos de aplicación está relacionado con el mantenimiento de maquinaria. La tecnología puede analizar información operativa para anticipar posibles fallas, identificar cuándo un equipo requiere mantenimiento y facilitar decisiones sobre la adquisición de repuestos o la selección de proveedores. Esta aplicación cobra especial relevancia en una industria donde la paralización de maquinaria puede generar pérdidas millonarias.
En el sector retail, los agentes pueden realizar el seguimiento de pedidos, verificar inventarios y activar procesos como la facturación. Como parte de estos proyectos, SAP trabaja con un cliente del sector en una iniciativa orientada a mejorar entre el 10% y el 15% la rentabilidad de su proceso de importaciones. El objetivo es optimizar la selección de proveedores, las decisiones de compra y la administración de inventarios. Pascual precisa que este tipo de iniciativas combina agentes de IA, otras soluciones tecnológicas y supervisión humana, y que los resultados dependen de cada industria y empresa.
Reducción de un 86% del tiempo dedicado a tareas de recursos humanos por ejemplo SAP Sucess factors tiene con SAP Joule la capacidad de entregar a los colaboradores información sobre vacaciones, récord de compensaciones, cursos de capacitación entre otros e interactuar con los asistentes en cualquier momento, obteniendo información confiable y sin errores.
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Una oportunidad para el negocio de SAP
La expansión de los agentes de IA también representa una oportunidad para el negocio de SAP, que busca profundizar su presencia en las organizaciones a partir de soluciones especializadas por industria y procesos empresariales. Sin embargo, la compañía todavía no ha establecido una meta específica de crecimiento comercial atribuible a esta tecnología en el mercado peruano. Pascual sostiene que los resultados dependerán de cada proyecto, de los objetivos de negocio que se establezcan y del retorno de inversión que puedan obtener los clientes.
En cuanto al desempeño general de la compañía, SAP Perú registró un crecimiento de dos dígitos durante el 2025 y espera repetir ese desempeño al cierre del 2026. Esta proyección corresponde al negocio de la compañía en su conjunto y no específicamente a los agentes de IA.
Conforme a los criterios de
Tipo de trabajo:
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const conversationStorageKey=profile=>’merlin-devrev-conversation-id:’+profile.uid;const historyStorageKey=profile=>’merlin-devrev-history:’+profile.uid;const clearedConversationStorageKey=profile=>’merlin-devrev-conversation-cleared:’+profile.uid;const cacheSourceId=’widget-‘+Math.random().toString(36).slice(2);const readCachedHistory=profile=>{try{const raw=window.localStorage.getItem(historyStorageKey(profile));if(!raw)return null;const cached=JSON.parse(raw);if(cached.version!==1||!Number.isFinite(cached.updatedAt)||!cached.conversationId||!Array.isArray(cached.messages)||Date.now()-cached.updatedAt>2592e6){window.localStorage.removeItem(historyStorageKey(profile));return null;}const history=cached.messages.filter(message=>message&&typeof message.id===’string’&&(message.role===’user’||message.role===’assistant’)&&typeof message.content===’string’&&message.content.trim()).slice(-60);return history.length?{conversationId:cached.conversationId,messages:history}:null;}catch(error){return null;}};const getRenderedHistory=()=>messages?Array.from(messages.children).filter(item=>item.dataset.messageRole===’user’||item.dataset.messageRole===’assistant’).map((item,index)=>({id:item.dataset.messageId||’widget-‘+index,role:item.dataset.messageRole,content:item.dataset.messageContent||»})).filter(message=>message.content.trim()):[];const saveCachedHistory=(profile,id,history=getRenderedHistory())=>{if(!profile||!id||!history.length)return;const cached={version:1,updatedAt:Date.now(),conversationId:id,messages:history.slice(-60).map(message=>({…message,content:message.content.slice(0,16000)}))};try{window.localStorage.setItem(historyStorageKey(profile),JSON.stringify(cached));}catch(error){}window.dispatchEvent(new CustomEvent(‘merlin:history-updated’,{detail:{sourceId:cacheSourceId,uid:profile.uid,conversationId:id,messages:cached.messages}}));};const clearCachedHistory=profile=>{if(!profile)return;try{window.localStorage.removeItem(historyStorageKey(profile));}catch(error){}window.dispatchEvent(new CustomEvent(‘merlin:history-updated’,{detail:{sourceId:cacheSourceId,uid:profile.uid,cleared:true}}));};const showCachedHistory=profile=>{const cached=readCachedHistory(profile);if(!cached||!messages)return null;messages.replaceChildren();cached.messages.forEach(message=>renderMessage(message.content,message.role,message.id));conversationId=cached.conversationId;loadedConversationId=cached.conversationId;shouldFollowResponse=true;return cached;};const replaceHistoryFromEvent=detail=>{if(!messages)return;messages.replaceChildren(…(detail.messages&&detail.messages.length?[]:initialMessages).map(message=>message.cloneNode(true)));(detail.messages||[]).forEach(message=>renderMessage(message.content,message.role,message.id));conversationId=detail.conversationId||null;loadedConversationId=detail.conversationId||null;messages.scrollTop=messages.scrollHeight;updateScrollButton();};const markConversationCleared=profile=>{try{window.localStorage.setItem(clearedConversationStorageKey(profile),’1′);}catch(error){}try{window.localStorage.removeItem(conversationStorageKey(profile));}catch(error){}clearCachedHistory(profile);};
const getWebsite=()=>window.Fusion&&(window.Fusion.arcSite||window.Fusion.website)||document.documentElement.getAttribute(‘data-arc-site’)||’elcomercio’;const getDeployment=()=>{const meta=document.querySelector(‘meta[name=»deployment»]’);const deployment=meta?meta.getAttribute(‘content’):»;return deployment&&deployment!==’$LATEST’?deployment:»;};const getSession=async profile=>{const query={email:profile.email,uid:profile.uid};if(profile.name)query.name=profile.name;const params=new URLSearchParams({query:JSON.stringify(query),_website:getWebsite(),v:String(Date.now())});const deployment=getDeployment();if(deployment)params.set(‘d’,deployment);const response=await fetch(‘/pf/api/v3/content/fetch/’+SESSION_SOURCE+’?’+params.toString());if(!response.ok)throw new Error(‘No se pudo iniciar la sesión de Merlín.’);const data=await response.json();if(!data||data.result!==200||!data.access_token){throw new Error(data&&data.message||’No se pudo iniciar la sesión de Merlín.’);}return{accessToken:data.access_token,apiBase:data.api_base||API_BASE};};const devrevFetch=async(session,path,options)=>{const request=options||{};const response=await fetch(session.apiBase+path,{method:request.method||’GET’,headers:{Authorization:’Bearer ‘+session.accessToken,’Content-Type’:’application/json’},body:request.body});if(!response.ok)throw new Error(‘DevRev respondió con un error (‘+response.status+’).’);return response.json();};const createConversation=async(session,profile)=>{const created=await devrevFetch(session,’/conversations.create’,{method:’POST’,body:JSON.stringify({type:’support’,title:’Soporte’,description:window.location.pathname})});const conversationId=created.conversation&&created.conversation.id;if(!conversationId)throw new Error(‘DevRev no devolvió una conversación.’);try{window.localStorage.setItem(conversationStorageKey(profile),conversationId);window.localStorage.removeItem(clearedConversationStorageKey(profile));}catch(error){}return conversationId;};const findConversation=async(session,profile)=>{const key=conversationStorageKey(profile);let wasCleared=false;try{wasCleared=window.localStorage.getItem(clearedConversationStorageKey(profile))===’1′;}catch(error){}if(wasCleared)return createConversation(session,profile);let storedId=null;try{storedId=window.localStorage.getItem(key);}catch(error){}if(!storedId)storedId=readCachedHistory(profile)?.conversationId||null;if(storedId){try{const params=new URLSearchParams({id:storedId});const existing=await devrevFetch(session,’/conversations.get?’+params.toString());if(existing.conversation&&existing.conversation.id&&existing.conversation.state!==’closed’){return existing.conversation.id;}}catch(error){try{window.localStorage.removeItem(key);}catch(storageError){}}}const list=await devrevFetch(session,’/conversations.list?limit=50&state=open’);const conversation=(list.conversations||[]).find(item=>item&&item.id);if(conversation){try{window.localStorage.setItem(key,conversation.id);window.localStorage.removeItem(clearedConversationStorageKey(profile));}catch(error){}return conversation.id;}return createConversation(session,profile);};const getTimeline=async(session,conversationId)=>{const params=new URLSearchParams({object:conversationId,limit:’100′});try{const internal=await devrevFetch(session,’/internal/timeline-entries.list’,{method:’POST’,body:JSON.stringify({object:conversationId,limit:100})});return internal.timeline_entries||[];}catch(error){const publicTimeline=await devrevFetch(session,’/timeline-entries.list?’+params.toString());return publicTimeline.timeline_entries||[];}};const timelineText=entry=>{if(entry.body_type===’snap_widget’){const bodies=entry.snap_widget_body||[];for(const body of bodies){const text=body&&(body.message||body.body);if(typeof text===’string’&&text.trim())return text;}}return typeof entry.body===’string’?entry.body:»;};const thinkingExplanation=source=>{const bodies=Array.isArray(source&&source.snap_widget_body)?source.snap_widget_body:[source];let explanation=»;bodies.forEach(body=>{const thoughts=body&&Array.isArray(body.thoughts)?body.thoughts:[];thoughts.forEach(thought=>{const candidate=thought&&thought.skill&&thought.skill.explanation||thought&&thought.explanation;if(typeof candidate===’string’&&candidate.trim()){explanation=candidate.trim();}});});return explanation;};const scrollToResponse=(target=messages&&messages.lastElementChild,behavior=»auto»,alignToTop=false,force=false)=>{if(!messages||!target||(!shouldFollowResponse&&!force))return;const containerRect=messages.getBoundingClientRect();const targetRect=target.getBoundingClientRect();if(alignToTop){const visibleTop=containerRect.top+messages.clientTop+12;const offset=targetRect.top-visibleTop;if(Math.abs(offset)>1)messages.scrollTo({top:messages.scrollTop+offset,behavior});return;}const visibleBottom=containerRect.top+messages.clientTop+messages.clientHeight;const overflow=targetRect.bottom-visibleBottom;if(overflow>0)messages.scrollTo({top:messages.scrollTop+overflow,behavior});};const loadHistory=async(session,id,profile)=>{const entries=await getTimeline(session,id);if(!messages)return;const history=entries.filter(entry=>entry&&entry.type===’timeline_comment’&&timelineText(entry).trim()).sort((left,right)=>Date.parse(left.created_date||0)-Date.parse(right.created_date||0)).map((entry,index)=>({id:entry.id||’history-‘+index,role:entry.created_by&&entry.created_by.type===’rev_user’?’user’:’assistant’,content:timelineText(entry)}));const syncResult=syncRenderedHistory(history,id);loadedConversationId=id;if(history.length&&syncResult===’changed’)saveCachedHistory(profile,id,history);else if(!history.length&&syncResult!==’stale’)clearCachedHistory(profile);};
const syncRenderedHistory=(history,historyConversationId)=>{if(!messages)return’same’;const nodes=Array.from(messages.children).filter(item=>item.dataset.messageRole===’user’||item.dataset.messageRole===’assistant’);const current=nodes.map(item=>({role:item.dataset.messageRole,content:item.dataset.messageContent||»}));let sharedPrefix=0;while(sharedPrefix
let activeReportQuestion=»;let activeReportRequestId=»;const reportedMerlinRequests=new Set();const sanitizeReportText=value=>String(value||»).replace(/x60{3}[^n]*n?([sS]*?)x60{3}/g,’$1′).replace(/<[^>]*>/g,’ ‘).replace(/![([^]]*)]([^)]+)/g,’$1′).replace(/[([^]]+)]([^)]+)/g,’$1′).replace(/^s{0,3}(?:#{1,6}s*|>s*|[-*+]s+|d+[.)]s+)/gm,»).replace(/**|__|~~|[*_x60]/g,»).replace(/[u0000-u001fu007f]/g,’ ‘).replace(/s+/g,’ ‘).trim();const getMerlinMessageReportUrl=()=>{const host=String(widget.dataset.merlinMessageReportHost||»).trim();if(!host)return»;try{const url=new URL(host.includes(‘://’)?host:’https://’+host);if((url.protocol!==’https:’&&url.protocol!==’http:’)||url.pathname!==»https://elcomercio.pe/»||url.search||url.hash||url.username||url.password)return»;return url.origin+’/webhook/drvmsg’;}catch(error){return»;}};const sendMerlinMessageReport=(uid,requestId,question,response)=>{if(getMerlinMessageLimitNotice(response))return;const endpoint=getMerlinMessageReportUrl();if(!endpoint)return;const cleanQuestion=sanitizeReportText(question);const responseText=sanitizeReportText(response);const key=uid+’:’+requestId;if(!uid||!requestId||!cleanQuestion||!responseText||reportedMerlinRequests.has(key))return;reportedMerlinRequests.add(key);if(reportedMerlinRequests.size>100)reportedMerlinRequests.delete(reportedMerlinRequests.values().next().value);const now=new Date();const parts=new Intl.DateTimeFormat(‘es-PE’,{timeZone:’America/Lima’,day:’2-digit’,month:’2-digit’,year:’numeric’,hour:’2-digit’,minute:’2-digit’,hour12:true}).formatToParts(now);const part=type=>parts.find(item=>item.type===type)?.value||»;const dayPeriod=part(‘dayPeriod’).replace(/s/g,»).toLowerCase();const payload={uid,question:cleanQuestion,response_text:responseText,date_hour:part(‘day’)+»https://elcomercio.pe/»+part(‘month’)+»https://elcomercio.pe/»+part(‘year’)+’ – ‘+part(‘hour’)+’:’+part(‘minute’)+’ ‘+dayPeriod,created_at:now.toISOString(),event_type:’message’};const body=JSON.stringify(payload);void fetch(endpoint,{method:’POST’,headers:{‘Content-Type’:’application/json’},body,keepalive:new Blob([body]).size<=60000}).catch(()=>undefined);};
let session=null;let sessionUid=null;let conversationId=null;let isSending=false;const setSendingState=sending=>{isSending=sending;if(submit)submit.disabled=sending;if(form)form.setAttribute(‘aria-busy’,String(sending));};let hasTrackedAuthentication=false;let responsePollTimer=null;let socket=null;let socketConversationId=null;let socketReconnectTimer=null;let activeStream=null;let activeRequestStartedAt=0;let activeRequestEntryIds=new Set();let lastCompletedResponse=»»;let responseAnimationFinished=false;let shouldFollowResponse=true;let identityGeneration=0;let dialogCloseTimer=null;const createStream=()=>{if(!messages)return null;const item=document.createElement(‘li’);item.className=»merlin-widget__message merlin-widget__message–assistant»;const paragraph=document.createElement(‘div’);paragraph.className=»merlin-widget__message-text merlin-widget__message-content»;item.appendChild(paragraph);messages.appendChild(item);let resolveCompletion;const completion=new Promise(resolve=>{resolveCompletion=resolve;});activeStream={item,paragraph,target:»,visible:»,complete:false,timer:null,completion,resolveCompletion};updateScrollButton();return activeStream;};const finishStream=stream=>{if(activeStream!==stream)return;const preservedScrollTop=messages?messages.scrollTop:null;if(stream.timer)window.clearTimeout(stream.timer);stream.timer=null;stream.paragraph.innerHTML=renderAssistantMessage(stream.target,false);stream.item.dataset.messageRole=»assistant»;stream.item.dataset.messageContent=stream.target;stream.item.dataset.messageId=stream.item.dataset.messageId||’assistant-‘+Date.now();const cacheProfile=getAuthProfile();if(cacheProfile&&conversationId)saveCachedHistory(cacheProfile,conversationId);lastCompletedResponse=stream.target;responseAnimationFinished=true;const reportProfile=getAuthProfile();if(reportProfile)sendMerlinMessageReport(reportProfile.uid,activeReportRequestId,activeReportQuestion,stream.target);activeReportQuestion=»;activeReportRequestId=»;hideThinking();if(messages&&preservedScrollTop!==null)messages.scrollTop=preservedScrollTop;activeStream=null;setStatus(»);updateScrollButton();stream.resolveCompletion();};const revealStreamText=stream=>{if(activeStream!==stream||stream.timer)return;const revealNext=()=>{stream.timer=null;if(activeStream!==stream)return;if(stream.visible.length
let thinkingMessage=null;let thinkingLabel=null;const showThinking=(explanation,scrollTarget=null,scrollBehavior=»auto»)=>{if(!messages)return;if(thinkingMessage){if(explanation)thinkingLabel.textContent=explanation;return;}const item=document.createElement(‘li’);item.className=»merlin-widget__message merlin-widget__message–assistant merlin-widget__thinking»;item.setAttribute(‘role’,’status’);const icon=document.createElement(‘img’);icon.className=»merlin-widget__thinking-icon»;icon.src=THINKING_IMAGE;icon.alt=»»;icon.setAttribute(‘aria-hidden’,’true’);const content=document.createElement(‘div’);content.className=»merlin-widget__thinking-content»;const label=document.createElement(‘span’);label.className=»merlin-widget__thinking-label»;label.textContent=explanation||’Preparando tu respuesta’;const dots=document.createElement(‘span’);dots.className=»merlin-widget__thinking-dots»;dots.setAttribute(‘aria-hidden’,’true’);for(let index=0;index<3;index+=1){const dot=document.createElement(‘span’);dot.className=»merlin-widget__thinking-dot»;dots.appendChild(dot);}content.append(label,dots);item.append(icon,content);messages.appendChild(item);thinkingMessage=item;thinkingLabel=label;scrollToResponse(scrollTarget||item,scrollBehavior,Boolean(scrollTarget));updateScrollButton();};const hideThinking=()=>{thinkingMessage?.remove();thinkingMessage=null;thinkingLabel=null;};
const openSocket=async(context,id)=>{if(socket&&socket.readyState<=WebSocket.OPEN&&socketConversationId===id)return;try{socket?.close();}catch(error){}const data=await devrevFetch(context.session,’/internal/sockets.open’,{method:’POST’,body:JSON.stringify({surface:’web’})});const connectId=data.connect_id||data.connectId||data.data&&(data.data.connect_id||data.data.connectId||data.data.id)||data.socket&&(data.socket.connect_id||data.socket.connectId||data.socket.id)||data.id;if(!connectId)throw new Error(‘DevRev no devolvió connect_id.’);const base=String(data.base_url||data.data&&data.data.base_url||data.socket&&data.socket.base_url||WSS_BASE).replace(/^http:/,’ws:’).replace(/^https:/,’wss:’).replace(//$/,»);const nextSocket=new WebSocket(base+’/internal/sockets.connect?id=’+encodeURIComponent(connectId));socket=nextSocket;socketConversationId=id;nextSocket.addEventListener(‘open’,()=>{if(socket!==nextSocket)return;nextSocket.send(JSON.stringify({subscribe:{add:[id],id}}));});nextSocket.addEventListener(‘message’,event=>{if(socket!==nextSocket||!isSending)return;let payload;try{payload=JSON.parse(event.data);}catch(error){return;}if(payload.type===’user_typing’){const typing=payload.user_typing;const draft=typing&&typing.snap_widget_draft;const user=typing&&typing.user;const draftType=draft&&(draft.type||draft.namespace);const eventConversationId=typing&&(typing.object||payload.subscribe_id||typing.object_v1);const draftText=draft&&(draft.message||draft.body);if(user&&user.type===’service_account’&&draftType===’ai_assistant_message’&&(!eventConversationId||eventConversationId===id)){const explanation=thinkingExplanation(draft);if(explanation)showThinking(explanation);if(typeof draftText===’string’)updateStream(draftText,false);}return;}const entry=payload.type===’timeline_entry_created’?payload.timeline_entry_created&&payload.timeline_entry_created.entry:payload.type===’timeline_entry_updated’?payload.timeline_entry_updated&&payload.timeline_entry_updated.entry:null;if(!entry||!entry.id||entry.created_by&&entry.created_by.type===’rev_user’)return;const explanation=thinkingExplanation(entry);if(explanation)showThinking(explanation);const timestamp=Date.parse(entry.created_date||»);if(activeRequestEntryIds.has(entry.id)||!Number.isNaN(timestamp)&&activeRequestStartedAt&×tamp
const authenticate=async()=>{const profile=getAuthProfile();if(!profile){setStatus(‘Inicia sesión para conversar con Merlín.’,’warning’);return null;}const requestIdentityGeneration=identityGeneration;if(!session||sessionUid!==profile.uid){const nextSession=await getSession(profile);if(requestIdentityGeneration!==identityGeneration||getAuthProfile()?.uid!==profile.uid)return null;session=nextSession;sessionUid=profile.uid;}setStatus(»);if(!hasTrackedAuthentication){pushAnalytics({event:’merlin_widget’});hasTrackedAuthentication=true;}return{profile,session};};const resetForIdentityChange=()=>{identityGeneration+=1;activeProfileUid=null;shouldOpenAfterLogin=false;awaitingPianoLogin=false;if(socketReconnectTimer)window.clearTimeout(socketReconnectTimer);if(activeStream&&activeStream.timer)window.clearTimeout(activeStream.timer);activeStream?.resolveCompletion();activeStream=null;thinkingMessage=null;thinkingLabel=null;try{socket?.close();}catch(error){}socket=null;socketConversationId=null;session=null;sessionUid=null;conversationId=null;loadedConversationId=null;setSendingState(false);hasTrackedAuthentication=false;lastCompletedResponse=»»;responseAnimationFinished=false;shouldFollowResponse=true;if(messages){messages.replaceChildren(…initialMessages.map(message=>message.cloneNode(true)));messages.scrollTop=0;}input.value=»»;setStatus(»);if(dialogCloseTimer)window.clearTimeout(dialogCloseTimer);dialogCloseTimer=null;dialog.classList.remove(‘merlin-widget__dialog–closing’);if(isDialogOpen())dialog.close();trigger.setAttribute(‘aria-expanded’,’false’);trigger.setAttribute(‘aria-label’,’Pregúntale a Merlín IA’);updateScrollButton();};
let previousMessagesScrollTop=messages?messages.scrollTop:0;const updateScrollButton=()=>{if(!messages||!scrollBottomButton)return;const currentScrollTop=messages.scrollTop;const hasOverflow=messages.scrollHeight>messages.clientHeight+1;const distanceFromBottom=messages.scrollHeight-currentScrollTop-messages.clientHeight;if(currentScrollTop
const MAX_QUERY_LENGTH=1200;const validateChatQuery=text=>{const normalized=text.trim();if(!normalized)return{valid:false,reason:’empty’};if(Array.from(normalized).length<3)return{valid:false,reason:’min-length’};if(!/[p{L}p{N}]/u.test(normalized))return{valid:false,reason:’no-letters-or-numbers’};if(normalized.length>MAX_QUERY_LENGTH)return{valid:false,reason:’max-length’};return{valid:true,text:normalized};};const getQueryValidationMessage=reason=>reason===’empty’?’Escribe una pregunta para Merlín.’:reason===’min-length’?’Escribe al menos 3 caracteres para que Merlín pueda ayudarte.’:reason===’no-letters-or-numbers’?’Incluye al menos una letra o un número. Puedes usar signos, tildes y emojis.’:’Tu pregunta puede tener hasta 1200 caracteres. Acórtala un poco para enviarla.’;
const characterCounter=widget.querySelector(‘[data-merlin-widget-counter]’);const updateCharacterCounter=()=>{if(status&&!status.hidden)setStatus(»);if(!characterCounter)return;const atLimit=input.value.length>=MAX_QUERY_LENGTH;characterCounter.hidden=!atLimit;if(atLimit)characterCounter.textContent=»Límite alcanzado: «+MAX_QUERY_LENGTH+’ caracteres.’;};input.addEventListener(‘input’,updateCharacterCounter);const closeMenu=()=>{if(!menu||!moreButton)return;menu.hidden=true;moreButton.setAttribute(‘aria-expanded’,’false’);};moreButton?.addEventListener(‘click’,()=>{if(!menu)return;menu.hidden=!menu.hidden;moreButton.setAttribute(‘aria-expanded’,String(!menu.hidden));if(!menu.hidden){const firstMenuItem=menu.querySelector(‘a[href], button’);firstMenuItem?.focus();}});clearButton?.addEventListener(‘click’,async()=>{if(isSending)return;if(messages){messages.replaceChildren(…initialMessages.map(message=>message.cloneNode(true)));messages.scrollTop=0;updateScrollButton();}input.value=»»;setStatus(»);closeMenu();const profile=getAuthProfile();if(profile)markConversationCleared(profile);if(profile&&session){setSendingState(true);try{conversationId=null;loadedConversationId=null;try{socket?.close();}catch(error){}socket=null;socketConversationId=null;conversationId=await createConversation(session,profile);loadedConversationId=conversationId;const context={profile,session};openSocket(context,conversationId).catch(()=>undefined);setStatus(»);}catch(error){setStatus(‘No se pudo limpiar el chat. Intenta nuevamente.’);}finally{setSendingState(false);}}else if(profile){conversationId=null;loadedConversationId=null;}else conversationId=null;input.focus();});
form?.addEventListener(‘submit’,async event=>{event.preventDefault();const validation=validateChatQuery(input.value);if(isSending)return;if(!validation.valid){setStatus(getQueryValidationMessage(validation.reason));input.focus();return;}const text=validation.text;activeReportQuestion=text;activeReportRequestId=String(Date.now());pushAnalytics({event:’merlin_search_query’,search_term:text,query_type:’manual’,query_location:’widget’});setSendingState(true);const requestIdentityGeneration=identityGeneration;let authError=null;const context=await authenticate().catch(error=>{authError=error;setStatus(error instanceof Error?error.message:’No se pudo conectar con Merlín.’);return null;});if(requestIdentityGeneration!==identityGeneration)return;if(!context){setSendingState(false);if(!getAuthProfile()&&!authError)requestPianoLogin();return;}setStatus(»);activeRequestStartedAt=Date.now();shouldFollowResponse=true;activeRequestEntryIds=new Set();lastCompletedResponse=»»;responseAnimationFinished=false;const sentMessage=renderMessage(text,’user’);shouldFollowResponse=true;messages?.querySelector(‘.merlin-widget__message–intro’)?.remove();showThinking(undefined,sentMessage,’smooth’);input.value=»»;try{if(!conversationId)conversationId=await findConversation(context.session,context.profile);if(requestIdentityGeneration!==identityGeneration)return;const timeline=await getTimeline(context.session,conversationId);if(requestIdentityGeneration!==identityGeneration)return;activeRequestEntryIds=new Set(timeline.map(entry=>entry&&entry.id).filter(Boolean));saveCachedHistory(context.profile,conversationId);await devrevFetch(context.session,’/timeline-entries.create’,{method:’POST’,body:JSON.stringify({object:conversationId,type:’timeline_comment’,body:text})});if(requestIdentityGeneration!==identityGeneration)return;const deadline=activeRequestStartedAt+RESPONSE_TIMEOUT;let completedEntry=null;let pollInterval=RESPONSE_POLL_INTERVAL;while(Date.now()
input.addEventListener(‘keydown’,event=>{if(event.key!==’Enter’||event.shiftKey||event.isComposing)return;event.preventDefault();if(form&&typeof form.requestSubmit===’function’){form.requestSubmit();}else if(submit){submit.click();}});menu?.querySelector(‘a[href]’)?.addEventListener(‘click’,closeMenu);document.addEventListener(‘click’,event=>{const target=event.target;if(target instanceof Node&&menu&&moreButton&&!menu.contains(target)&&!moreButton.contains(target)){closeMenu();}});dialog.addEventListener(‘cancel’,event=>event.preventDefault());dialog.addEventListener(‘keydown’,event=>{if(event.key===’Escape’){event.preventDefault();if(menu&&!menu.hidden){closeMenu();moreButton?.focus();}return;}if(event.key!==’Tab’)return;const focusable=Array.from(dialog.querySelectorAll(‘a[href], button:not(:disabled), textarea:not(:disabled)’)).filter(element=>!element.closest(‘[hidden]’));const first=focusable[0];const last=focusable[focusable.length-1];if(event.shiftKey&&document.activeElement===first){event.preventDefault();last.focus();}else if(!event.shiftKey&&document.activeElement===last){event.preventDefault();first.focus();}});dialog.addEventListener(‘close’,()=>{trigger.setAttribute(‘aria-expanded’,’false’);trigger.setAttribute(‘aria-label’,’Abrir chat con Merlín IA’);closeMenu();trigger.focus();});});};if(document.readyState===’loading’){document.addEventListener(‘DOMContentLoaded’,initializeWidgets,{once:true});return;}initializeWidgets();})();
(()=>{const tooltip=document.querySelector(«[data-merlin-widget-tooltip]»);const widget=document.querySelector(«[data-merlin-widget]»);const trigger=widget?.querySelector(«[data-merlin-widget-trigger]»);const closeButton=tooltip?.querySelector(«[data-merlin-widget-tooltip-close]»);if(!tooltip||!trigger||!closeButton||tooltip.dataset.initialized)return;const start=Number(tooltip.dataset.start);const end=Number(tooltip.dataset.end);const stateKey=window.location.pathname+»|story»;const existingState=window.__MERLIN_TOOLTIP_STATE__;const state=existingState?.key===stateKey?existingState:{key:stateKey,presented:false,dismissed:false};if(existingState?.tooltip&&existingState.tooltip!==tooltip){existingState.tooltip.dispatchEvent(new Event(«merlin-tip-destroy»))}state.tooltip=tooltip;window.__MERLIN_TOOLTIP_STATE__=state;tooltip.dataset.initialized=»true»;const globalDismissKey=»ec-merlin-tutorial-dismissed»;let userDismissKey=»»;let destroyed=false;let dismissed=state.dismissed||tooltip.dataset.dismissed===»true»;let presented=state.presented||tooltip.dataset.presented===»true»;let activeTrigger=null;let presentationTimer=null;let frame=0;let scheduleTimer=null;const mediaQuery=window.matchMedia(«(min-width: 1024px)»);const listeners=[];const clamp=(value,min,max)=>Math.max(min,Math.min(value,max));const listen=(target,eventName,handler,options)=>{target.addEventListener(eventName,handler,options);listeners.push(()=>target.removeEventListener(eventName,handler,options))};const hasCookie=key=>{try{return document.cookie.split(«;»).some(cookie=>cookie.trim()===key+»=1″)}catch(_error){return false}};const hasStorageValue=key=>{try{return window.localStorage.getItem(key)===»1″}catch(_error){return false}};const isDismissed=()=>hasStorageValue(globalDismissKey)||hasCookie(globalDismissKey)||Boolean(userDismissKey&&(hasStorageValue(userDismissKey)||hasCookie(userDismissKey)));const persistDismissal=()=>{const keys=userDismissKey?[globalDismissKey,userDismissKey]:[globalDismissKey];keys.forEach(key=>{try{window.localStorage.setItem(key,»1″)}catch(_error){}try{document.cookie=key+»=1; Path=/; SameSite=Lax; Max-Age=31536000″}catch(_error){}})};const hideTooltip=()=>{tooltip.hidden=true;tooltip.classList.remove(«merlin-widget__tooltip–visible»,»merlin-widget__tooltip–above»);if(activeTrigger)activeTrigger.removeAttribute(«aria-describedby»);window.clearTimeout(presentationTimer);presentationTimer=null};const isCampaignActive=()=>!destroyed&&!dismissed&&Number.isFinite(start)&&Number.isFinite(end)&&Date.now()>=start&&Date.now()
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